HelloUniversity Icon HelloUniversity

Contact HelloUniversity

Reach the team with the context needed to solve the issue faster.

Use the contact page for account issues, workflow questions, platform feedback, and institutional inquiries. The clearer the context, the less back-and-forth support requires.

  • Support
  • Account access
  • Institutional inquiries

Channels

Choose the right contact path

These routes help keep support, feedback, and collaboration requests easier to triage.

General support

Best for account issues, page problems, broken workflows, or support follow-up.

4hprojects@proton.me

Academic and institution inquiries

Use this for platform questions tied to schools, course use, admin setup, or classroom workflows.

Include institution name and role when relevant.

Product feedback and collaboration

Share suggestions, partnership ideas, or broader feedback about how the platform is evolving.

Clear subject lines help route these faster.

Contact Form

Send a message to the team

For faster support, use a specific subject and give enough context for the team to reproduce or understand the issue.

Helpful details include your role, page URL, class or institution context, and the exact problem or goal.

If the form is unavailable, email 4hprojects@proton.me directly.